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Delivery methods and delivery charges
We prepare your orders with the utmost care. Orders received before 12 noon are processed the same day and orders received after 12 noon are dispatched the following day.
The stated delivery time is indicative and based on the date on which the goods are dispatched. Saturdays, Sundays and public holidays will be added to the initial delivery time. Order tracking is available in your account and is sent to you by email.
Customs charges may apply for orders outside the European Union and are at your expense.
Please note: Orders containing at least one item from the Spyder Outlet brand have a processing time of 10 working days, to which the delivery times below must be added:
| Carrier | Delivery time after order processing | Orders < €100 | Orders over €100 | Additional Information |
| DPD Pickup Point | 1 to 2 business days | €6.99 | Free | Over 5,000 Pickup locations (excluding skis, snowboards, and poles longer than 100 cm) |
| DPD to Workplace | 1 to 2 business days | €7.99 | Free | Delivery to your workplace |
| DPD Predict | 1 to 2 business days | €7.99 | Free | Home |
| Chronopost Pickup Point | Delivered by 1:00 PM the next day (weekdays only) | €6.99 | Free | For orders placed before 12 p.m. Excludes gas cartridges, snowboards, skis, and poles longer than 100 cm. |
| Chronopost Express Home Delivery by 1:00 PM | Next day by 1 p.m. | €9.99 | €9.99 | For orders placed before 12 p.m. Excludes gas cartridges, snowboards, skis, and poles longer than 100 cm |
| Chronopost Express Home Delivery by 6 p.m. | Next day by 6:00 p.m. | €7.99 | €7.99 | For orders placed before 12 p.m. Excludes gas cartridges, snowboards, skis, and poles longer than 100 cm |
| Colissimo La Poste | 1 to 3 business days | €6.99 | Free | Excludes snowboards, skis, and poles longer than 100 cm. |
| Colissimo Pickup | 1 to 3 business days | €6.99 | Free | Excludes snowboards, skis, and poles longer than 100 cm |
| Colissimo Home Delivery with QR code | 1 to 3 business days | - | €8.99 | Excludes snowboards, skis, and poles longer than 100 cm |
| In-store pickup at Speck-Sports | As soon as the order is ready | Free | Free | During store hours |
* Delivery to Corsica:
DPD and Chronopost: Shipping rates for France + a surcharge of €19.99.
| Carriers | Shipping costs | Delivery times | Additional information |
| DPD, DPD Predict | 19.99 (regardless of order value). | 4 to 6 working days | No additional customs charges |
| Transporters | Shipping costs | Delivery times | Additional information |
| DPD, DPD Predict | 9.99€ for all orders | 3 working days | - |
| Chronopost Relay |
7.99€ for orders up to 200€. Free for orders over 200€. |
3 to 4 working days | Excluding gas cartridges, snowboards, skis and poles over 100 cm. |
| Carriers | Shipping costs | Delivery times | Additional information |
| DPD, DPD Predict | €15 (regardless of order amount) | 2-4 business days | - |
| Chronopost pick-up point |
€7.99 for orders up to €200. Free for orders over €200 |
4 to 6 business days | Excludes gas cartridges, snowboards, skis, and poles longer than 100 cm. |
*No delivery available to: San Marino, Campione d'Italia, Livigno, Vatican City, Canary Islands (Spain)
| Forwarders | Shipping costs | Delivery times | Further information |
| DPD, DPD Predict | 30€ (regardless of order value) | 3-4 working days | - |
| Chronopost relay |
30 € (regardless of order value) |
3-4 working days | Excluding gas cartridges, snowboards, skis and poles over 100 cm. |
*No delivery possible for : San Marino, Campione d'Italia, Livigno, Vatican.
| Transporters | Shipping costs | Delivery times | Additional information |
| DPD, DPD Predict | 25€ (regardless of order value) | 3 to 6 working days | Finland: DPD only |
| Chronopost relay |
7.99€ for orders up to 200€. Free for orders over 200€) |
3 to 5 working days | Excluding gas cartridges, snowboards, skis and poles over 100 cm. |
| Carriers | Shipping costs | Delivery times | Additional information |
| DPD | €25 (regardless of order amount) | 4 to 6 business days | - |
| Forwarders | Shipping costs | Delivery times | Further information |
| DPD | 15€ (regardless of order value) | 4 to 7 working days | - |
| Carriers | Shipping costs | Delivery times | Additional information |
| DPD | 25€ (regardless of order value) | 2 to 3 working days | - |
| Carriers | Shipping costs | Delivery times | Additional information |
| DPD | 25€ (regardless of order value) | 7 working days | Excluding gas cartridges, snowboards, skis and poles over 100 cm. |
| Transporters | Shipping costs | Delivery times | Further information |
| DPD Relay | 6.99€ (free from 100€) | 3 working days | Excluding gas cartridges, snowboards, skis and poles over 100 cm. |
| DPD, DPD Predict | 7.99 (free for orders over €100) | 3 working days | - |
Withdrawal/return policy
In accordance with current legislation on distance selling, you have the right to cancel your order within 14 days of receipt of the parcel. Returns are at the buyer's expense, up to a maximum of €4.99 (deducted from the refund).
Delivery terms for skis and snowboards
Delivery times for drilled skis may be longer than those stated above.
We would like to draw your attention to the assembly instructions for your skis and snowboards. Please complete all the assembly instructions. This will enable us to prepare and dispatch your order within the timescales announced on the website.
The lack of assembly instructions may cause delays in the preparation of your order.