In accordance with the legislation in force on distance selling, you have a cooling-off period of 14 days from the date of receipt of the package (when this period falls on a Saturday, Sunday or public holiday, it is extended to the next working day).
Are not taken back or exchanged: the products personalized or made according to the specifications requested by the buyer. Skis drilled and mounted, sealskins cut to the size of the consumer’s equipment, thermoformed shoes…, foodstuffs.
Free return and exchange
We offer you free return shipping for exchange or REFUND only from Metropolitan France. Attention, if you use any other means of return than the one provided by us, the costs will remain at your charge.
*In the case of a refund, you will be refunded within 14 days of receipt of the package in our warehouse.