Packages are shipped by our logistic department, from Monday to Friday. For the orders placed before noon, the parcel will be shipped the same day. Otherwise, the next day.
Every shipping are done with a tracking number.
Delivery times could be extended in comparison with the specified delivery times in the following cases : non-working days, exceptional outage of the carriers, customs formalities, potential delays due to the customs formalities.
You have the right to retract you of the present contract without giving any reason in a period of fourteen days. The withdrawal period expires fourteen days after the day when yourself, or a third party other than the carrier and indicated by you, takes physically possession of the good.
To exercise the Right of withdrawal, you must notify us by mail at [email protected] your decision of retractation of the present contract.
You will have to return the goods to:
77b rue des vosges
68620 Bitschwiller les Thann
You will have to take over the shipping costs for the return of the good.
Your responsibility is engaged only towards the depreciation of the good resulting from manipulation others than the necessary ones to establish the nature, the characteristics and the proper functioning of this good.
Products must be returned in perfect condition, for reselling in like-new condition, in their original packaging. Every product that may have, furthermore, traces of use or slightest bumps, will not be neither taken up nor exchanged.
The following products will not be either taken up nor exchanged :
In case of retraction from you of the present contract, we will reimburse you all the payments received from you.
In order to facilitate your choice concerning a type or a size, we propose you the free returns and exchanges in metropolitan France.
For every return and/or exchange, a demand must be sent by e-mail at [email protected]
Once the return/exchange is accepted, we will send you a return voucher to stick on the package. You will just have to drop it in a Pick’up Relay.
|Carrier||Delivery time||< 70€||From 70€ to 99€||>99€|
|Colissimo||48h||5,00 €||5,00 €||Free|
|Colissimo Pick’up||48h||5,00 €||Free||Free|
|Gls Relay||48h||5,00 €||5,00 €||Free|
|DPD||48h||5,00 €||5,00 €||Free|
|Chronopost Relais||24h||10,00 €||10,00 €||Free|
|Chronopost Domicile||24h||10,00 €||10,00 €||10,00 €|
|Germany, Luxembourg, The Netherlands, Austria, Espagne, UK, Italy||9,00 €||Free|
|Croatia, Denmark, Estonia, Hungary, Ireland, Latvia, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden||20,00 €||20,00 €|
|Greece, Finland, Bulgaria, Romania||30,00 €||30,00 €|
|Norway||30,00 €||30,00 €|